The Company of Master Jewellers (CMJ) in the UK recently held its second annual Supplier Member Conference, where it unveiled significant strategic plans. These initiatives include a new payment and data system and crucial updates regarding the upcoming Access show. The event aimed to foster greater collaboration and provide innovative tools to its members, marking a pivotal moment for the organization.
Held at the Belfry Hotel & Resort on January 29, 2026, the one-day conference was a complimentary event for all supplier members. The agenda featured a morning session dedicated to business updates, followed by an interactive afternoon segment with a live poll and a comprehensive Q&A session. A central theme of the day was the commitment to enhancing partnerships and seeking feedback from attendees to guide the group's future direction.
A highlight of the conference was the introduction of a new accounting software, currently being integrated by the CMJ’s finance team. This system is designed to streamline payment processes for suppliers, making them more efficient, secure, and intelligent. A key functionality of this software is its ability to analyze sales data in depth, identifying seasonal trends and offering suppliers invaluable insights through an intuitive, industry-leading platform.
Patrick Turner, Managing Director of the Company of Master Jewellers, expressed his enthusiasm for the new system, describing it as potentially one of the most impactful additions to their portfolio in recent times. He believes it will revolutionize data processing, offering individual businesses unique perspectives and providing the group with a broader understanding of market dynamics and fluctuations. Turner emphasized its potential as a true 'game-changer' for the industry.
Turner also provided an update on the forthcoming Access trade show, an exclusive one-day event specifically for independent retail jewellers with physical store presences. He noted the strong success of the marketing campaign, evidenced by a high registration rate from top-tier independent retailers. Turner highlighted Access as a significant opportunity for CMJ suppliers to expand their businesses.
The Access show is scheduled for March 3, 2026, and will host over 100 exhibitors in the accessible West Midlands. Independent jewellery retailers with a physical store presence can attend for free. Further details and registration can be found at the event's official website.
Feedback from suppliers attending the conference was overwhelmingly positive. Colette Toner, Sales Manager at Treasure House, found the day both 'positive and insightful,' particularly in navigating current industry challenges. She stressed the value of the tools and support offered by the group. Simon Logan, Director of Clarity Jewellery UK, commended the CMJ's clear understanding and appreciation of the vital partnership between suppliers and retailers, and its commitment to both parties' interests. Adryan Cresswell, Head of Commerce at HD Group, praised the event for clearly outlining CMJ's supplier-centric strategy, making attendees feel 'involved and respected.'
The CMJ stands as the largest specialized jewellery and watch buying group across the UK and Ireland, boasting approximately 165 supplier members and 150 retailer members. Its recent conference underlines its dedication to innovation and collaborative growth within the jewellery sector, preparing its members for future market trends and operational improvements.